Why is your YouTube black screen on TV and phone? How do we fix them efficiently?
▶️Refresh the page, clear your browser cache, or disable hardware acceleration in your browser settings. If the issue persists, update your browser or try using a different one, and ensure your internet connection is stable.
YouTube is one of the most popular streaming platforms worldwide, but encountering a black screen issue can be incredibly frustrating. Whether you're watching on a smart TV, streaming device, or mobile phone, this problem can prevent you from enjoying your favorite videos.
In 2025, with frequent app updates and new device models, software glitches, internet connectivity issues, or hardware malfunctions remain common causes of YouTube black screen problems. Sometimes, you may still hear audio but see no video, or the app may fail to load entirely.
This guide provides the latest and most effective solutions to fix the YouTube black screen issue on TVs and mobile devices. Let's get started.
The YouTube black screen problem can occur due to various reasons, ranging from network issues to hardware malfunctions.
Sometimes, everything seems to be working fine—you can hear the YouTube video playing, but instead of the actual video, all you see is a black screen. Even restarting your PC doesn't fix the issue.
🔍Causes:
👨🔧How to Fix It:
Step 1. Try reloading YouTube to see if it fixes the problem.
Step 2. In browser settings, delete cache data.
Step 3. In Chrome, go to Settings > System and turn off "Use hardware acceleration when available."
Step 4. Ensure you're using the latest version of your browser.
Step 5. Turn off ad blockers and other interfering extensions.
Step 6. Restart your router if necessary.
See also:
If your video player shows a black screen but the audio is playing, but when you scroll down, the video shows up, it might be an occasional glitch; your system is showing the video, but something stops it on the screen.
🔍Causes:
👨🔧How to Fix It:
Step 1. Restart YouTube or refresh the page.
Step 2. Check your display settings and update graphics drivers.
Step 3. Clear app cache or browser cookies.
Step 4. Use a different browser or reinstall the YouTube app.
Step 5. Try lowering the video resolution in YouTube settings.
Step 6. Press F to full-screen the video and see if it persists.
When you try to play YouTube videos on your Firestick, Apple TV, Samsung TV, or Roku, the screen suddenly goes black—frustrating, right? Sometimes, simply exiting and reopening the app fixes it, but other times, nothing seems to work.
🔍Causes:
👨🔧How to Fix It:
Step 1. Restart your router and try a wired connection if possible.
Step 2. Unplug the Roku device for 30 seconds and restart it.
Step 3. Go to Roku's system settings and update your YouTube apps.
Step 4. Remove and reinstall YouTube from the Roku Channel Store.
Step 5. Ensure the HDMI cable is secure, or try another port.
🔍Causes:
👨🔧How to Fix It:
Step 1. Unplug it for 30 seconds and turn it back on.
Step 2. In the Samsung App Store, check for YouTube updates.
Step 3. Go to Settings > All Settings > Support > Device Care > Manage Storage > YouTube > View Details > Clear Data/Clear Cache.
Step 4. Check Network Connection: Restart the router or connect via Ethernet.
Step 5. Factory Reset the TV (Last resort): Reset Samsung TV settings under General & Privacy > Reset > enter your PIN > Reset >OK.
🔍Causes:
👨🔧How to Fix It:
Step 1. Unplug the Apple TV and wait 30 seconds before turning it on.
Step 2. Update Apple TV OS: Settings > System > Software Updates.
Step 3. Delete and reinstall the YouTube App from the App Store.
Step 4. Use a Different HDMI Cable or Port: If using external devices.
Step 5. Use a Wired Internet Connection: Try using Ethernet to create a stable connection.
🔍Causes:
👨🔧How to Fix It:
Step 1. Restart Your Phone: A simple reboot can fix app glitches.
Step 2. Clear YouTube Cache: Settings > Apps > YouTube > Storage > Clear Cache.
Step 3. Open the Play Store and check for the YouTube App updates.
Step 4. Use a speed test app to verify your connection.
Step 5. Uninstall and reinstall YouTube from the Play Store.
🔍Causes:
👨🔧How to Fix It:
Step 1. Refresh YouTube and clear the cache.
Step 2. Try a different browser (Chrome, Firefox, Edge, etc.).
Step 3. Disable ad blockers or extensions.
Step 4. Update graphics drivers in Device Manager.
Step 5. Flush DNS Cache: Open the Command Prompt and type ipconfig /flushdns.
Step 6. Restart your modem or router.
🔍Causes:
👨🔧How to Fix It:
Step 1. Restart Your iPhone: Press and hold the power button to restart.
Step 2. Clear Cache (Safari Users): Settings > Safari > Clear History and Website Data.
Step 3. Go to the App Store and check for the YouTube App updates.
Step 4. Delete the YouTube app and reinstall it.
Step 5. Switch to Another Network: Try Wi-Fi instead of cellular data or vice versa.
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If your issue doesn't fit into the above categories, try these general troubleshooting steps:
Dealing with a black screen while binge-watching on YouTube can be frustrating. A great way to avoid this issue is by downloading your favorite videos for offline viewing—without ads or glitches.
With EaseUS Video Downloader, you can bulk download YouTube videos, audio, and playlists in 720P, 1080P, 4K, or even Ultra 4K, as well as MP3 formats at 128/192/320Kbps. You can even set the app to automatically download new videos from your subscriptions, so you never miss an update.
Plus, this YouTube downloader supports 1,000+ platforms, including TikTok, Facebook, Instagram, and more. It also lets you download extra content like thumbnails, subtitles, GIFs, and photos or convert YouTube videos and podcasts into MP3 for easy listening.
Key Features
Step 1. Launch EaseUS Video Downloader on your computer, where you can adjust the format and quality settings conveniently from the Home page.
Step 2. Simply click on "Batch Download" at the top right of the screen.
Step 3. Copy and paste the links you are going to download into its download box. Then click "Confirm".
Step 4. EaseUS Video Downloader will start downloading automatically.
Disclaimer: Please make sure that your download behavior is legal in your country! EaseUS does not advocate downloading any video/audio for sale, distribution, or other commercial purposes.
A YouTube black screen can be frustrating, but in most cases, it's an easy fix. By identifying the cause and applying the right solution for your device, you can quickly get back to enjoying your videos.
If none of the solutions work, consider contacting YouTube Support or your device manufacturer for further help or download EaseUS Video Downloader to save YouTube videos in bulk.
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